Kennedy Brothers Physical Therapy is very proud of the reputation we have earned as leaders in the sports medicine field of physical therapy. We strive to provide the best possible treatment to our patients. In order to better ourselves and our clinics, we would greatly appreciate you taking the time to fill out the following survey. Thank you.

 

Who was your therapist at our Watertown location?

 

Please rate the following statements:

 

I feel my calls were answered in a prompt and courteous manner.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I feel the staff I spoke to were able to answer my questions, or direct me to the right person.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I was always billed promptly and correctly, and the billing was easily understood.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I feel the office was able to accommodate my schedule.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

The staff was readily available to answer any insurance or billing questions I had.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

The clinic was always clean and organized in appearance.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

The staff was efficient with the use of their time and mine.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

My physical therapist was knowledgeable about my injury and the appropriate treatment.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I was well educated about my injury.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I had a good understanding of my treatment, both in the clinic and at home.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

My therapist addressed my concerns or questions promptly and professionally.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I felt confident in the students working with me and the communication they had with my therapist.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I was treated with courtesy and respect by the staff.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

When I had a therapist other than my primary caregiver, they were well informed of my program.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

I would recommend Kennedy Brothers Physical Therapy to my family and friends.
Strongly Agree
Agree
Disagree
Strongly Disagree

 

Other Comments (optional):